Pacific Hotel Cairns sits on one of the best locations for a hotel in the city of Cairns. Based on the Esplanade and close to the casino, shopping centres, the Reef Fleet Terminal, and restaurants, this is the ideal base from which to explore central Cairns and beyond. The 4* hotel is rated 8th out of 64 hotels in Cairns, according to TripAdvisor.
With large rooms each enjoying a balcony of their own, the hotel will be opening up a new ‘tropical’ style of room decor in the near future, and the renovations were underway during our stay. However, these did not impact on our stay at all. The building itself looks somewhat dated from the outside, specifically the tower where the rooms are, however inside it has been lovingly modernised and is incredibly clean.
We had been staying a bit out of the city in a backpacker’s hostel prior to our stay at the hotel, so to be right in the centre of things was a bonus for us. Everything is easily within walking distance from the hotel; the famous Cairns Lagoon is just across the street, and the Cairns Central Shopping Centre and train station is a few streets away. If you are up for browsing a few market stalls, the Night Markets are a short walk away too, although we did a quick spin and came out again. It was super crowded and just seemed like every other marketplace going to us.
As Cairns is a relatively small city, pretty much everything you’d need is extremely close and so transport costs can be kept low. Pacific Hotel Cairns is 7km from Cairns Airport, which would cost $17-$23 AUD (£10-£13) in an Uber. A taxi would cost slightly more, between $21-$27 AUD (£12-£15), and there is also a bus to and from the airport costing around $3.50-$7 (£2-£4).
We arrived in Cairns during their festival, which meant we were treated to front row views of the street parade and fireworks. We loved it, but we did find at night that there was a bit of noise along the street outside which we could hear from our room, eleven floors up. It was enough to wake us up, but having been located away from the main hustle and bustle of the city on our previous nights in Cairns it was hard to tell whether this was due to the festival or whether it was just a standard Saturday night.
Amenities and Facilities
The hotel overall has a light, airy and modern interior, with glass and marble featuring throughout the lobby area. Unless a coach has just dropped off a load of people, the hotel common areas are pretty quiet and peaceful. There is a computer for guests to use, as well as a few vending machines, although the lobby does also lead around to the attached restaurant, Bushfire flame grill. To read our review of the restaurant, click here.
The third floor hosts an outdoor swimming pool. Open between the hours of 6am and 7pm, it looks out over the road towards the Lagoon. This does mean that there is some traffic noise, but we enjoyed the clean and minimal surroundings of the pool area enough that this wasn’t an issue for us. There is no gym, but the Esplanade has free workout stations dotted all the way down by the seafront.
Every room has a safe, and there is keycard entry for the lifts and rooms, meaning that the hotel is super secure.
All the bedrooms have balconies, with views out towards the marina or the Lagoon. The rooms are all ensuite, and come with toiletries for you to use during your stay (which was super handy as our travel sized ones had just ran out). Rooms also have a kettle, a mini fridge, a TV, and ironing facilities. And huge beds, which, when you are a starfish sleeper, is a God send to your other half.
This was the absolute best part of our stay for us. We are big eaters, and breakfast is by FAR our favourite meal of the day.
Served in the restaurant between 6.30am and 9.30am, guests can enjoy an amazing buffet breakfast and eat until they are full. Which is exactly what we did. We each had three plates of food, including yogurt and fruit, continental meat and cheese, pastries, and hot food (they also did the best sausages ever).
All the food looked fresh and well presented, and it was clearly signed in a range of languages. The staff were super attentive (which did mean they cleared away our half finished drinks whilst we were both up getting more food), and although it was busy when we arrived we didn’t feel crowded or rushed to finish up.
As lowly backpackers, this was definitely a worthy breakfast.
Being travel bloggers, we are constantly using the internet to upload, download, and stream. For us, a good WiFi connection (as pathetic as this may be) can make or break a stay.
Thankfully, Pacific Hotel Cairns provides fast, reliable complimentary WiFi through all areas of the hotel, including your room and the pool area. The login process was quick and painless, and we were able to connect three or four devices at the same time without being kicked off or losing the speed.
All the hotel staff we came into contact with were exactly what hotel staff should be: personable, welcoming, and accommodating. Many were bi- or multi-lingual, and all of them were incredibly polite and well-presented.
We were the nightmare guests who needed to leave our luggage for a time whilst we collected our rental car. Being the disorganised backpackers we are, we had two big backpacks, two little backpacks, walking boots, and two plastic bags to try and keep together. The front desk staff did a great job of labelling and managing the mess we presented them with, and were super helpful when it came to collecting it all again.
Value for Money
We stayed in an Executive Room on the 11th floor, which would have set us back $299 AUD (£170) a night at full rate. This includes breakfast, but parking is a further $10 per day and is limited. There are Standard and Superior rooms, which cost less, and also Deluxe. These rooms have a wraparound balcony and are the highest costing rooms in the hotel.
From doing a quick Google search, 4* hotels in Cairns cost anywhere between $130-$230 AUD (£75-130) per night for a standard room, so Pacific Hotel Cairns is up there with the more premium hotels. Don’t get us wrong: this is not a backpackers hotel. Having previously been staying in a hostel though, we were incredibly appreciative of the overall vibe and location of the hotel. As well as the breakfast.
In terms of our week spent in Cairns, the chance to stay in a nice hotel definitely gave us a much-needed dose of luxury and R&R. It was a total treat, and we really enjoyed our stay.
Would we go back: absolutely, budget dependent! The location and service provided was faultless throughout.
Perfect for: holiday-makers and business travellers alike. Those looking for a central location for a city getaway would love it. ‘Flashpacker’ types looking to spoil themselves would too.
Important bits: check in is at 2pm (we were luckily able to check in much earlier!). Check out is 11am. This gives you more time to take advantage of the awesome breakfast spread and soak up the balcony views.
Overall rating: 8.5/10
To book your own blissful stay at Pacific Hotel Cairns, click here.
We received a complimentary stay at the Pacific Hotel Cairns in exchange for writing this review. all of these opinions are our own.